Privacy Policy
How personal data is collected, used and protected on bravarenova.com, in accordance with the GDPR and Spanish data protection law.
1. Data controller
| Controller | [FULL NAME OR COMPANY NAME] |
| NIF / NIE / CIF | [TAX NUMBER] |
| Address | [STREET, POSTCODE, TOWN], Girona, Spain |
| hola@bravarenova.com |
This policy explains how personal data is processed under Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
2. What data is collected
This website has no contact form. Personal data only reaches the controller when you choose to make contact:
- WhatsApp, phone or email contact — your phone number, the name shown on your profile, the content of your messages, and any photos or address details you send in order to describe the job.
- Service delivery — the address where the work is carried out, and billing details when an invoice is required.
- Technical data — IP address, browser type, device and pages visited, processed by the hosting provider for security and stability purposes.
- Analytics data — only if you accept analytics cookies. See the cookie policy.
No special categories of data are requested, and the site is not directed at minors.
3. Purposes and legal basis
| Purpose | Legal basis (GDPR) |
|---|---|
| Answering your enquiry and preparing a quote | Art. 6.1.b — pre-contractual measures at your request |
| Carrying out the agreed work and after-sales support | Art. 6.1.b — performance of a contract |
| Issuing invoices and meeting accounting and tax obligations | Art. 6.1.c — legal obligation |
| Site security, abuse prevention and error monitoring | Art. 6.1.f — legitimate interest |
| Audience measurement with analytics cookies | Art. 6.1.a — your consent |
4. Retention
Enquiries that do not lead to a job are kept for up to one year. Data relating to completed work is kept for the duration of the legal liability period and, in the case of invoices and accounting records, for the periods required by Spanish tax and commercial law (generally 4 to 6 years). Analytics data is retained according to the settings described in the cookie policy.
5. Recipients and processors
Data is not sold or transferred to third parties, except to the service providers strictly necessary to operate:
- WhatsApp / Meta Platforms Ireland Ltd. — messaging service. Your messages are also subject to Meta’s own privacy policy.
- Cloudflare, Inc. — website hosting and security (Cloudflare Pages).
- Google Ireland Ltd. — audience measurement, only with your consent.
- Tax advisor and public authorities — where a legal obligation applies.
Some of these providers may process data outside the European Economic Area. In such cases the transfer relies on the European Commission’s standard contractual clauses or an adequacy decision.
6. Your rights
You may at any time request access to your data, its rectification or erasure, restriction of or objection to processing, and data portability, and you may withdraw consent previously given. Write to hola@bravarenova.com stating your request; you may be asked to confirm your identity.
If you believe your rights have not been respected, you can lodge a complaint with the Spanish Data Protection Agency (AEPD), C/ Jorge Juan 6, 28001 Madrid — www.aepd.es.
7. Security
Appropriate technical and organisational measures are applied to protect personal data against loss, misuse and unauthorised access. The website is served exclusively over an encrypted HTTPS connection.
8. Changes
This policy may be updated to reflect changes in the service or in legislation. The version published on this page is the one in force.
Last updated: 01.01.0001